Our Commitment to Customer Service

Capital Ford Lincoln is committed to providing quality customer service from the moment you start researching your vehicle purchase to well after the purchase process. Every employee of the Capital Automotive Group stands by our promise to provide a Fun, Easy, and Transparent place to do car business. Whether you’re here browsing our inventory, getting a tune-up in our service department, or shopping for something else; we’re here to help you by answering your questions and giving you our expert advice.

Have a Concern?

We stand by our commitment to provide you with a quality experience during your visit or communication with our stores. We also know that every person can make a mistake – we’re only human. That’s why we work hard to resolve concerns and complaints when they occur. Most often a concern is a simple miscommunication and our management is able to clear things up and make right what is wrong. No matter the case, we encourage you to use the form below to get in touch with our Customer Service team and let us know of your concern.

Submit a Customer Service Request

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